Shipping policy

FOR GIFTGOOD PRODUCTS:

The delivery method and applicable deliver fee will be calculated at Check-out Page.

Express 4-Hour Delivery (Same-day, Next-day, Specific-date)

  • Express Delivery Fee: SGD15
  • Enjoy free Express Delivery for orders from SGD89
  • For same-day delivery in Singapore, you need to place an order before 6pm Mon-Sat, and 4pm Sun
  • Express Delivery will be attempted within the 4-hour slot you select
  • Delivery time slot available: 10am - 2pm, 12pm-4pm, 2pm - 6pm, 4pm - 8pm, 8pm-11:59pm
  • You can select your delivery date and time slot at Cart page. You can pick today date for same-day delivery, or a future date to schedule your surprise gift delivery.

Standard Delivery (Same-day, Next-day, Specific-date)

  • Standard Delivery Fee: SGD10
  • Enjoy free Standard Delivery for orders from SGD89
  • For same-day delivery in Singapore, you need to place an order before 6pm Mon-Sat, and 4pm Sun
  • You can select your delivery date at Cart page. You can pick today date for same-day delivery, or a future date to schedule your surprise gift delivery.
  • Standard Delivery will be attempted any time between 10am - 10pm based on GiftGood's most optimised delivery route of the day.

Priority 2-Hour Delivery (Same-day, Next-day, Specific-date)

  • Priority Delivery Fee: SGD25
  • For same-day delivery in Singapore, you need to place an order before 6pm Mon-Sat, and 4pm Sun
  • You can select your delivery date at Cart page. You can pick today date for same-day delivery, or a future date to schedule your surprise gift delivery.
  • You can indicate your preferred 2-Hour Slot at the Note section on Cart page
  • If no time indicated, Priority Delivery will be attempted as soon as we received the order if the order is confirmed during office hours, or at the start of the next working day if the order is confirmed after office hours

Complimentary Self-Collection (Prior Appointment Required)

You can opt for self collection at our office. Below is the available schedule. Please ensure you confirm the collection with our team in advance before heading down. 

    • Monday - Friday: 11am - 6pm
    • Saturday - Sunday: 12pm - 2pm 
    • Closed on Public Holidays
    • Address: 100 Eunos Ave 7, #01-01, Singapore 409572

    FOR GIFTGOOD PLUS PRODUCTS:

    For gift items delivered by GiftGood Plus products, the price indicated is inclusive for delivery service. Different GiftGood Plus merchants will have different operating hours. Please ensure to check the delivery info under each product carefully before check-out. 

    NEED HELP? CONTACT US

    If you have any questions, check out our FAQs or reach out to GiftGood Team at hello@shopgiftgood.com, Live Chat or WhatsApp Business for assistance. We usually reply within 10-15 mins during operating hours.